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Healthcare

Background

The client operated a network of private hospitals and outpatient clinics in a highly competitive market. Despite stable revenue streams, profitability was under pressure due to increasing operating costs, labor shortages, and outdated infrastructure. 

Regulators and insurers were introducing sustainability requirements tied to health equity, data privacy, and environmental performance. Investors also demanded more transparency on social impact and governance standards. 

However, the company lacked the systems to monitor sustainability risks or align with health-specific sustainability benchmarks. Financially, it was burdened by inflexible financing arrangements and had no strategy in place to tap into green or social finance instruments for upcoming infrastructure upgrades.

Case Study

The Problem

  • The healthcare provider encountered a confluence of regulatory, operational, and financial challenges. 

  • The lack of a comprehensive sustainability strategy not only restricted its access to capital that aligns with its mission but also heightened its exposure to reputational risks in an industry where social and governance accountability is paramount. 

  • Additionally, financial inefficiencies further limited the organization's capacity to modernize its facilities, invest in sustainable building technologies, or enhance staff retention.

Our Solutions

Our team executed a comprehensive advisory program spanning all six core service areas. We began with a strategic assessment of the business model, identifying opportunities for efficiency gains through digitalization and centralized procurement. A materiality analysis guided the design of a healthcare-specific ESG framework, covering patient outcomes, energy efficiency, waste management, and governance protocols. We supported the preparation for ESG reporting aligned with health sector metrics and stakeholder expectations. On the financial front, we restructured the company’s capital stack and arranged a green and social finance facility to fund energy-efficient retrofits and community health programs. Using advanced valuation models, we quantified the long-term return on sustainability investments. The outcome was improved investor confidence, operational resilience, and compliance with emerging sustainability mandates.

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